In regulated industries, maintaining product safety and effectiveness after market release is critical. Post-Market Surveillance (PMS) & Corrective and Preventive Actions (CAPA) play a vital role in continuously monitoring product performance, identifying potential risks, and ensuring compliance with regulatory standards.
Post-Market Surveillance involves collecting and analyzing real-world data on product usage, adverse events, and customer feedback. CAPA is a systematic approach to addressing issues by identifying root causes, implementing corrective actions to resolve current problems, and taking preventive measures to avoid recurrence. A robust PMS & CAPA strategy ensures continuous improvement, regulatory compliance, and enhanced customer satisfaction.